Skip to main content

Product Pricing Blog

Demo Start Free - No Card Needed

TradFi + CryptoStart Free

Product Pricing Blog

Demo Start Free

Troubleshooting

Loading error guide...

Features
Integrations
Pricing

vs YNAB
vs Monarch
vs Copilot
All Alternatives

Guides
Calculators
Glossary

About
Blog
Contact
Careers

Terms
Privacy
Security

Clarity

Built for people who take their finances seriously.

© 2026 Clarity

2026

E

Troubleshooting

user-permission-revoked

Ellis: User Access Revoked

The institution connection was revoked and data refreshes are blocked until the source is reconnected.

Back to integration page Contact support

Likely causes

User revoked third-party app permissions at the institution.

OAuth consent was withdrawn or expired.

Security policies forced disconnect after suspicious activity.

Resolution steps

1
Prompt the user to reconnect the source from account settings.
2
Validate refreshed permissions include required scopes.
3
Run a backfill sync to close data gaps after reconnect.

Prevention controls

Send proactive alerts when access revocation webhooks arrive.
Include provider-specific reconnect instructions in-product.
Track reconnect completion rate by institution and optimize flows.

Related error guides

Institution Reauthentication Required Sync Timed Out Provider Rate Limit Hit

Ellis User Access Revoked Guide | Clarity