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Troubleshooting

rate-limited

Brand Source - Citi Card: Provider Rate Limit Hit

Requests were throttled by the provider and must be retried after cooldown windows.

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Likely causes

Burst traffic exceeded provider request quotas.

Shared API key budgets were depleted.

Polling cadence was too aggressive for current plan limits.

Resolution steps

1
Back off requests and retry with exponential delays.
2
Reduce polling frequency for low-priority sources.
3
Upgrade provider quotas or isolate keys for heavy users.

Prevention controls

Enforce per-provider concurrency and queue discipline.
Monitor request budget burn rate in near real time.
Use adaptive sync intervals based on connection health.

Related error guides

Institution Reauthentication Required User Access Revoked Sync Timed Out

Brand Source - Citi Card Provider Rate Limit Hit Guide | Clarity