Skip to main content

Product Compare Pricing

View Demo Start Free Trial

Start Free Trial

Troubleshooting

Clarity

All your money, one clear view

Clarity

All your money, one clear view

Product

Interactive Demo
Pricing
Compare
Integrations

Company

About
Contact
Press
Careers

Trust

Security
Disclosures
Privacy
Legal

Resources

Atlas
Blog
Learn
Calculators

© 2026 Clarity

·Privacy·Terms

A

Troubleshootingitem-login-required

Ascensus: Institution Reauthentication Required

The institution requires the user to reauthenticate account access before sync can continue.

Back to integration page Contact support

Likely causes

Institution security challenge expired.

Credentials were changed at the institution.

Multi-factor policy now requires renewed consent.

Resolution steps

1
Prompt a reconnect flow and complete the institution challenge.
2
Verify account scopes were granted for transaction access.
3
Trigger a fresh sync and confirm status changes from pending to synced.

Prevention controls

Surface reauth warnings before connection expiry windows.
Alert users when webhook consent-expiration events are received.
Monitor repeat reauth loops and escalate to support quickly.

Related error guides

User Access Revoked Sync Timed Out Provider Rate Limit Hit

Ascensus Institution Reauthentication Required Guide | Clarity