Workflow Guide
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Workflow Guide
Balance Verification
How to Connect American Express Serve for Balance Verification
Validate account balances quickly for underwriting checks, onboarding, and account health workflows.
Implementation steps
- 1
Link the account source with the correct provider and institution scope.
- 2
Pull current and historical balances for consistency and outlier checks.
- 3
Flag stale snapshots and trigger refresh when balance age exceeds policy.
Required evidence
- Current balance retrieval