Troubleshooting
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Troubleshooting
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Alight - WestRock: Institution Reauthentication Required
The institution requires the user to reauthenticate account access before sync can continue.
The institution requires the user to reauthenticate account access before sync can continue.
Prompt a reconnect flow and complete the institution challenge.
Verify account scopes were granted for transaction access.
Trigger a fresh sync and confirm status changes from pending to synced.