Troubleshooting
A
Troubleshooting
user-permission-revoked
Alight - Voya: User Access Revoked
The institution connection was revoked and data refreshes are blocked until the source is reconnected.
The institution connection was revoked and data refreshes are blocked until the source is reconnected.
Prompt the user to reconnect the source from account settings.
Validate refreshed permissions include required scopes.
Run a backfill sync to close data gaps after reconnect.